Chatbot Technology

Chatbot technology refers to the software and systems designed to facilitate automated communication between humans and machines through conversation interfaces. This technology utilizes natural language processing (NLP), artificial intelligence (AI), and machine learning to understand user input and generate appropriate responses. Chatbots can operate via text, voice, or both and are often implemented in applications such as customer service, virtual assistants, and interactive user interfaces. They are designed to simulate human conversation, allowing users to engage with them in a natural manner. The effectiveness of chatbot technology depends on its ability to comprehend context, interpret user intent, and provide relevant information or assistance efficiently.